Terms of Service
Last Updated: September 10, 2026
Welcome to ZENEXO STORE™. By accessing or using our website, placing an order, or purchasing our products, you agree to these Terms of Service.
1. About ZENEXO STORE™
ZENEXO STORE™ is an online retail store offering products across categories including home and kitchen, beauty and personal care, electronics, pet supplies, car accessories, fitness, and clothing.
2. Use of Our Website
You agree to use our website only for lawful purposes. You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to interfere with the operation or security of the website.
- Copy, reproduce, or misuse our content, images, trademarks, or other intellectual property without permission.
- Provide false or misleading information when placing an order.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information are accurate.
However, product colors, appearance, packaging, measurements, and other details may vary slightly from the images or descriptions shown on our website.
We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.
4. Prices and Payments
All prices displayed on our website are shown in the currency indicated at checkout.
Applicable taxes, shipping charges, and other fees will be displayed during checkout where applicable.
We reserve the right to change product prices at any time. Price changes will not affect orders that have already been confirmed, except where required by applicable law.
Payments must be successfully authorized before an order can be processed.
5. Orders and Order Acceptance
Placing an order does not automatically guarantee that the order will be accepted.
We reserve the right to refuse, cancel, or limit an order for reasons including:
- Product availability
- Pricing or listing errors
- Suspected fraudulent activity
- Incorrect customer information
- Shipping restrictions
- Other legitimate business or operational reasons
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method, subject to the applicable payment provider's processing time.
6. Shipping and Delivery
Orders are processed and shipped according to the shipping information provided on our website.
Estimated delivery times are estimates and are not guaranteed. Delivery may be affected by factors outside our control, including carrier delays, weather, customs processing, holidays, incorrect addresses, or other unforeseen circumstances.
Customers are responsible for providing accurate shipping information.
For more information, please review our Shipping & Delivery Policy.
7. Returns and Refunds
Returns, exchanges, and refunds are subject to our Return & Refund Policy.
Customers should review that policy before placing an order.
Certain products may be excluded from returns or may have additional return requirements.
8. Promotions and Discount Codes
Promotional offers and discount codes may be subject to additional terms.
Unless otherwise stated:
- Discount codes cannot be combined.
- Promotions may apply only to eligible products.
- Shipping charges and taxes may be excluded from discounts.
- We reserve the right to modify or cancel a promotion at any time.
For details, please review our Promo Terms & Conditions.
9. Intellectual Property
All content appearing on this website, including text, graphics, logos, images, designs, and other materials, is owned by or licensed to ZENEXO STORE™ unless otherwise stated.
You may not reproduce, distribute, modify, copy, or use our content for commercial purposes without prior written permission.
10. Third-Party Services
Our website may use third-party services, payment providers, shipping carriers, apps, or other service providers.
Your use of third-party services may also be subject to their own terms and policies.
ZENEXO STORE™ is not responsible for the policies or practices of independent third-party services.
11. Limitation of Liability
To the extent permitted by applicable law, ZENEXO STORE™ will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.
12. Changes to These Terms
We may update these Terms of Service from time to time.
The updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
13. Governing Law
These Terms of Service are governed by the applicable laws of India, without limiting any mandatory consumer protections that may apply to customers in their respective jurisdictions.
14. Contact Us
If you have questions regarding these Terms of Service, please contact us through our Contact Us page.
ZENEXO STORE™
Email: info@zenexo.store